Refund Policy
Last updated September 27, 2026
Not happy with RigLab Pro? Email us within 14 days of buying for a full refund.
How to get a refund
Email hello@riglab.studio from the address on your RigLab account within 14 days of your purchase, and say you'd like a refund. You don't need to give a reason. We'll process it within a few business days. Refunds go back to your original payment method through Stripe; your bank may take 5–10 days to show it.
What happens to Pro
When a purchase is refunded, Pro is removed from that account.
After 14 days
We may still help if something went wrong, such as being charged twice or Pro not unlocking. Just get in touch.
Your legal rights
This policy doesn't limit any refund rights you have under the law where you live.